Top FAQs On Windshield Repair & Auto Glass Replacement Services

image of faq depicting auto glass repair replacement questionsAuto glass service inquiries never stop coming. People want to learn more about car glass repairs and replacements before they go in with their cars. We at Liberty AutoGlass are happy to answer these questions for our customers. We provide accurate information so that owners can make the right decisions. To make it more convenient, we have compiled the most frequently asked questions or auto glass FAQs for your perusal.

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Top Frequently Asked Questions About Auto Glass Repairs & Replacements

How Do I Determine Whether I Need Auto Glass Repair Or Replacement?

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Assess the extent of the damage. Start by measuring the size. If you see a chip, cover it with a quarter. If you see a windshield crack, cover it with a dollar bill. Damage that exceeds these markers will require a windshield replacement. Otherwise, repair may suffice. Second, examine the position of the problem areas. Cracks around the edge of the auto glass or directly in front of the driver are dangerous. The only remedy is a new glass panel.

Do You Accept Auto Insurance For My Auto Glass Services?

Yes, we accept auto insurance from all major insurance companies. Just give us the details and we will call in the claim. We are a preferred provider for all personal policy insurance claims. However, coverage will depend on the terms of your contract. Review your deductible and other relevant provisions.

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What Is The Process For An Insurance Claim On Car Glass Repairs/Replacements?

You may give us a call and we will conduct a conference with the insurance company. We can answer their questions together regarding the windshield damage, vehicle information, insurance information, scheduling, and other pertinent matters. People can also call the insurance company’s claim center on their own. Simply request Liberty AutoGlass as the installer. The claim center will then send us your paperwork through fax, after which we will give you a call to set up an appointment.

Do Insurance Rates Increase After Filing Claims For Windshield Repairs Or Replacements?

image depicting car insurance after filing auto glass claim

Insurance rates typically stay the same when the damage is limited to the glass.

What Auto Glass Services Do You Offer?

We can provide auto glass replacement for windshields, back glass, door glass, vent glass, quarter glass, and even the glass for side mirrors. For minor damage, we offer windshield repairs. Additional services include headlight restoration and windshield wiper installation.

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Do You Charge For Your Car Window Service Quotes?

No, we offer free quotes to our customers. This includes the full price, including the tax. We aim for the highest level of transparency so you won’t have to deal with unpleasant surprises.

Is There A Warranty For Your Car Glass Repairs & Replacements?

image of a warranty for auto glassYes, we provide a warranty for our windshield replacements. We cover installation if you own your vehicle. This should give you peace of mind regarding workmanship and glass quality. The only exception is if an object hits the windshield and causes damage. There is also a warranty on ship repair. In case the chip begins to crack out despite intervention, we will subtract the price of the chip repair from the replacement fee.

How Long Does A Windshield Replacement Take?

It will depend on the situation at hand, but it is a good idea to allow at least 2 hours to complete the replacement process and let things cure. Plan your moves because the car will be completely unusable during this time.

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Does The Environment Affect The Windshield Installation?

image of auto glass technician replacing windshield

Yes, it does. While it is possible to perform the installation outdoors, excessive humidity and extreme temperatures can interfere with proper curing. Installers will advise against proceeding if it is raining or snowing. Auto glass shops can provide ideal indoor conditions.

Are There Restrictions After Windshield Replacement?

Stay patient until it is safe to drive the car. The installer will tell you when you can do so based on the type of urethane glue that was applied to the windshield. If you want to go through an automatic carwash, then wait for at least 24 hours to ensure proper sealing.

Do You Offer Mobile Auto Glass Replacements?

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Yes, we can go out of our shop and head out to the customer’s home or workplace to perform mobile chip repairs and glass replacement. This is useful for situations wherein it is dangerous to drive the car because of the extent of the damage.

Do I Need To Set Up An Appointment?

Yes, we ask our customers to get an appointment because the services we provide are time-consuming. Only a limited number of cars can be accommodated each day. Appointments keep the shop highly efficient. Customers can also avoid wasting time in the queue.

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Do I Need To Follow The Glass Shop Recommendation Of The Claim Center?

No. Pennsylvania law lets people choose the glass shop that they want to conduct repairs and replacements on their vehicles. Go where you feel most confident and comfortable.

Which Areas Do You Serve?

Liberty AutoGlass is located in Lehighton, PA. We serve residents in the following counties: Berks, Carbon, Lehigh, Luzerne, Monroe, Northampton, and Schuylkill.

What Makes Your Glass Shop Better Than The Rest?

We believe in providing the best services for our customers. We do not cut corners. Our technicians get extensive training. Our shop uses the finest materials on the market. We also guarantee your safety and convenience.



Not all glass shops are the same. Some use low-quality glass just to save a bit on their operational expenses and gain more profits. However, this leads to dissatisfaction among their customers because inferior panels are easily damaged. We make it a point to provide only high-quality glass that will give our customers peace of mind. We are also experienced in advanced technologies such as sensors, cameras, and other attachments. You can always trust Liberty AutoGlass to provide superior service.

For Superior Auto Glass Repairs, Call Liberty AutoGlass


Liberty AutoGlass offers auto glass repair using the highest quality materials and the most advanced auto glass technology to repair your auto glass correctly and quickly. We offer mobile auto glass services so we can repair your damaged auto glass at the convenience of your home or office. This means that we come to wherever your vehicle is parked and you can go about your day as you would normally. We fix windshields, back glass, door glass, vent glass, and quarter glass. We also can handle your insurance claim from start to finish, making the process easier for you! Call Liberty AutoGlass today to find out more!

Contact us today or give us a call at (610) 377-7787 or (877) 90-GLASS if you have any questions. Click here to view our complete mobile auto glass service area in Pennsylvania.

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